In Charlotte, clients have countless options when it comes to hair care, but Poza Salon has earned a special place in the hearts of many. As an LGBTQ-owned, team-based salon, Poza Salon offers a unique blend of expertise, inclusivity, and community spirit. In this post, we’ll share real client testimonials and success stories that highlight why so many people choose us for their hair care journey. From dramatic transformations to self-confidence boosts, see why our clients say we’re the best hair salon in Charlotte.
A Safe, Welcoming Space for All
Client Story: At Poza Salon, inclusivity and respect are at the heart of everything we do. For one mom, finding a safe, non-judgmental environment for her 13-year-old child’s first haircut was crucial. Here’s her experience in her own words:
“I can’t express enough gratitude for the team at Poza Salon. As a mom of a 13-year-old who is transitioning, finding a welcoming, non-judgmental environment for their first haircut was so important to us. From the moment I called, I could tell this salon truly cared. They reassured me and made us feel completely comfortable even before we stepped through the door.
At first, my child was a bit guarded and unsure, but the stylist’s warmth and understanding quickly broke through. They treated my child with genuine respect and kindness, creating a safe space where my child could just be themselves. By the end of the appointment, my child was smiling from ear to ear and even gave their stylist a big hug – a moment that touched my heart.
We left feeling like we’d found more than a salon; we’d found a supportive community and a salon family. Thank you, Poza Salon, for being such a light and for making my child feel so seen and valued. We can’t wait to come back!”
Color Transformations that Boost Confidence
Client Story: Lisa came to Poza Salon feeling unsure and defeated. Although only 36 years old, she had started to go grey and had decided to stop coloring her hair brown to let the grey grow out naturally. But after several months, as her grey grew to about five inches, she was disappointed that there wasn’t more. She didn’t know if she should cover it up again or find another option. Our team listened carefully and suggested adding highlights and toning them grey to create a brighter, more cohesive look that would bring out her grey beautifully. After her blowout, Lisa was moved to tears by how stunning her hair looked. She realized she could embrace and enhance her grey, and left the salon loving her hair more than ever.
Here’s Lisa’s experience in her own words:
“I can’t thank the team at Poza Salon enough for what they did for my hair and confidence. I’m only 36, but I’d already started going grey and was tired of constantly coloring my hair brown. I decided to let my grey grow out, but after a few months, I was disappointed that it wasn’t as grey as I’d hoped. I felt defeated and was so close to covering it all up again.
When I came to Poza, they took the time to listen to my concerns and came up with a solution I hadn’t even thought of—adding highlights and toning them grey to bring out a brighter, more even look. The result was beyond anything I could have imagined. As I looked in the mirror after my blowout, I felt my eyes fill with tears. The subtle, gorgeous grey they created made me feel beautiful and empowered. I never knew enhancing my grey was even an option, and now I absolutely love my hair.
Thank you, Poza Salon, for understanding my vision, boosting my confidence, and showing me that going grey can be beautiful!”
Precision Cuts and Styles for All Hair Types
Client Story: Miranda discovered Poza Salon through a Google search, specifically looking for stylists who understand curly hair. As a biracial woman with a unique curl pattern, she had struggled to find someone who wouldn’t insist on blowing her hair out before cutting it. She wanted a stylist who would work with her natural texture, honoring her curls rather than straightening them out. At Poza Salon, we listened to her concerns and not only provided a precision cut on her natural curls but also showed her techniques, like twisting, to enhance her curl pattern. She was thrilled with the results, so much so that she now travels from Minneapolis a few times a year for us to maintain her curly cuts.
Here’s Miranda’s experience in her own words:
“Finding Poza Salon was a dream come true. As someone with curly hair, it has always been challenging to find a stylist who truly understands and respects my natural texture. Being biracial, I have a unique curl pattern, and I rarely straighten my hair. But most stylists I’d been to would insist on blowing it out before cutting it, which never gave me the look I wanted.
When I found Poza Salon on Google and saw they specialized in curly hair, I was hopeful. From the moment I walked in, I felt understood and valued. They didn’t just cut my hair—they showed me how to care for it in its natural state and even taught me how to twist my curls for definition. The difference was night and day!
I fly from Minneapolis to Charlotte a few times a year just to see the team at Poza Salon. I trust them completely with my curls, and I leave every appointment feeling more confident and more in love with my natural hair than ever before. Thank you, Poza Salon, for being a rare gem that truly celebrates curly hair!
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